Delete your Wallet Escrow account

In the app

Open Wallet Escrow and go to Profile.
Tap Delete account.
Enter your PIN and tap Delete account, then confirm.

Before you delete, withdraw your balance and finish or close every escrow. The app tells you if anything is still open.

Without the app

Email groupflowreply@gmail.com with the subject "Delete my account" and your registered mobile number. We contact you on that number to confirm the request, then delete the account within 7 days. Never send your PIN.

What is deleted

Your name and mobile number.
Your PIN, so no phone can sign in to the account again.
Your name in the other party's notifications.

Every session ends at once. The same number can register again later as a new account.

What is kept

Records of past escrows, payments, disputes and ratings are kept, because they are the financial record of what happened and the other party relies on them. They refer to your account only by an internal identifier. The other party sees "Deleted user" with no number.